The room had a refrigerator, sitting area, and writing desk. The staff was very welcoming and made our stay great. The hotel's location was excellent, just a short walk from La Plaza Mall.

more time to check out is too early at 11 o,clock

As always at the super friendly reception, the cleaning people had the room perfect.. We are on the side of the mall, it has a very good location.. It's one of the best quality/price places.

I've been coming to the hotel for years, sometimes I come straight here and other times I do make reservations. Since I stayed here I have recommended it with family and friends who like me every time we go to MC Allen we stay there. We are already about 12 families. It's the first time that I see it this full. I guess it was because of the tax free madness I discovered when I arrived.. I went down to the breakfast before 9 a. m. There were a lot of people, there was no yogurt, there was no bread and they didn't have jams that they always put.. My husband and I started to serve the rest, waiting for the stuffing. My husband and I began to serve the rest, waiting for them to fill up. kitchen manager was there, she talked to a man who said he thought it was strange that he could offer him something else, man thanked him and said it was okay. Only that he wanted something hot like what they used to serve and she told him that he could put it in the comments very kindly. when another lady told him the same thing, he said that she only put what she was given, not with the same kindness.. My husband wanted bread and said that he would fill it up later when he had it in front of him and could give it to her, besides we were on the breakfast schedule and I know that all the time they make sure to have everything available... I told her about the jam and she answered that those were the ones, I told her that I wanted the ones that were missing and I don't know if it was because of my face or what but it was for more. I understand that he was taking care that there are people who take to the room, because he made the comment repeatedly that a lady took a lot of yogurt, it was not my case. I don't think it's fair to treat it that way when we have years of going there just because we're not a group. I go there once a month for what I do.. Anyway... It's the first time this has happened to me and I hope the last.. just like other people I've seen this end there after a while. I hope he'll go back to offering the sausages they used to put out.

Clean rooms and great amenities such as a flat-screen TV with cable channels, climate control, and a personal safe. Excellent location within walking distance of La Plaza Mall, La Copa, the airport, restaurants, and stores.

To have a lift or elevator, hot water in the pool and more maintainance for the rooms.

the floodings and the parking doesn't have roof, to avoid the sun

The location is the only thing I did like at this hotel, since it is sutuated very close to several places on our schedule !!

Horrible...I did not like the first approach service by the front desk officer! Thereafter the room was not a room I will suggest anyone to stay there because of different broken things in the room! Especially electrical stuffs! The smell in the loby area and poor choice w/ Continental breakfast!

They offer a great selection for breakfast, allow early check-ins, and have convenient on-site parking, making it the go-to place in the area.

The shopping, which was a nice surprise and the airport which was very close.

We arrived at 1:p.m. but they would not give us a room until 3:15.

that is near de mall

there are a lot of mosquitos inside the room.

The hotel is conveniently located right next to a popular shopping mall, making it an excellent choice for those looking for a great shopping experience. The rooms are clean and tidy, with upgraded shower rooms and some even have a microwave and small fridge. The service is friendly and accommodating, with one employee named Rosa receiving special praise for her helpfulness at breakfast time.

It would be great if the curtains could be thicker to block out the lights from the hallway, for those who prefer a darker sleeping environment.

The staff is excellent and attentive to all guests. The hotel has a particularly good location, within walking distance of everything. It is situated in a great area close to other big stores, restaurants, the mall, and McAllen.

The location is awesome due to the fact that is next to the mall and very close to the airport. the beds are very comfortable, it's very clean and the staff are very friendly. excellent choice!

The breakfast is not bad but is the typical american breakfast (waffles, marmalade, coffee, tee, butter, cereal) Is not bad at all is just that after 2 or 3 days you get bored of the same stuff, they should have some cheese and maybe ham for people like me who prefer to have something else than sweet stuff in the morning, it is a breakfast full of calories!

there were no eggs, at least there was something to have

room cleanliness, room appearance need for serious upgrades.

We had a great stay at this hotel! The staff at the counter was super friendly and accommodating. The location was perfect for us. The price was reasonable and the pillows were really comfortable. The breakfast was a nice touch, especially having someone there to cook the waffles for us. it was a good hotel experience.

Felt so well taken care of, no complaints at all.

We had a great stay thanks to hotel's very welcoming staff. Also, location was good and magnificent, a 10-15 minute walking distance from La Plaza Mall. What's more, it was close to the largest mall and restaurants, airport, and many stores and stores and restaurants.